What is the function of the Public Information Officer (PIO)?

The role of the Public Information Officer (PIO) is crucial during an incident response as it specifically involves the dissemination of information to the media and the public. This function is essential for maintaining transparency, ensuring that accurate and timely information reaches those affected by the incident, and helping to manage public perception. The PIO acts as the primary point of contact for media inquiries and public updates, which can mitigate misinformation and panic in the community.

It is important that the PIO is well-trained to convey messages clearly and effectively, ensuring that all communications are coordinated and consistent with the overall response strategy. Thus, the PIO plays a vital role in ensuring that stakeholders receive relevant information, fostering trust and cooperation during the incident.